Craftsman 20 in. Gas Chain Saw  - $249.99

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Weight -23lbs
Engine Displacment -55cc
Bar Lengths -20"
Chain Width -
Engine HP -n/a

2 cycle, 20 in. Craftsman chainsaw with 55 CC engine. Incredi-PULL™ unbelievable starting ease with MAXFire™ ignition to dramatically reduce starting effort. Starts with just a slow, smooth pull. 20 in. bar cuts up to 40 in. in diameter, with automatic oiler and inertia activated chain brake to immediately stop the chain in the event of a kickback. A reduced vibration handle decreases user fatigue. Includes bar and chain oil, carry case, and 1 year limited warranty.

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213
Review
Reviewed by:
homeowner firewood
Review Date
8/6/2007

Overall Rating: 1
Reliability: 3
Performance: 5
Ease of Use: 5
Accessories: 5

Summary:
great saw recalled when I took it in and asked about oiler they said saw wasn't available and had been recalled

Strengths:
great cut low fatigue

Weaknesses:
oiler quite working for a bit 1st time out had to put on new chain

Used product for 30-Days
Purchased From sears
Review
Reviewed by:
Ken Chambers
Review Date
4/3/2008

Overall Rating: 1
Reliability: 1
Performance: 1
Ease of Use: 1
Accessories: 1

Summary:
Owned saw for 1 1/2 years. Have not cut a 1 whole cord with it. Has been in the shop 5 time. Twice for the auto-oiler and 3 times for leaking oil tank. Starts very hard even after a tune up. This saw is made by MDT for Sears and Stihl. Both have been a huge problem. I do not shop at Sears anymore because of this saw.

Strengths:
No strengths.

Weaknesses:
Runs poorly, oil tank leaks, oiler fails continually, heavy

Used product for 2-Years
Purchased From Sears
Review
Reviewed by:
Anonymous
Review Date
9/29/2009

Overall Rating: 1
Reliability: 1
Performance: 1
Ease of Use: 1
Accessories: 1

Summary:
I would not purchase another product from sears, as I belive there are just in the repair business to gererate more income

Strengths:
lightweight

Weaknesses:
leaks oil, hard starting, plastic housing screws do not hold well, hard to get abswers for repairing or setting factory settings on high and low mixture, if you call repair or parts number, the people answering are not knowledgeable on saws, just rransfer you to another number or computer, you will spend hour after hour or days trying to get answers

Used product for 3+ Years
Purchased From sears
Review
Reviewed by:
pepi1940@yahoo.com
Review Date
9/29/2009

Overall Rating: 1
Reliability: 1
Performance: 1
Ease of Use: 1
Accessories: 1

Summary:
I have had 20 chain saw craftsman for 3 years, I have had nothing but problems with it, not to mention very poor results when callonh their repair and parts number, it will take hour after hour or days trying to get answers to a problem , I believe sears may sell inferior products just to build their repair business

Strengths:
none

Weaknesses:
very poor performace, leaks oil, well mot tune properly

Used product for 3+ Years
Purchased From Sears horseheads NY
Review
Reviewed by:
Brett
Review Date
10/2/2009

Overall Rating: 1
Reliability: 2
Performance: 2
Ease of Use: 2
Accessories: N/A

Summary:
Have owned the saw for 3yrs. now and the auto bar oiler has failed, but will still leak oil from where it is supposed to be oiling the bar.?. There is oil in the clear tubes that I can get to, but doesn't move. Oiler has been diminishing for about a year now and adjustment screw doesn't help...Chain is basically dry now. Was gearing up to start cutting down many mountain Pine Beetle kill trees here in Montana, but guess I'm going to have to look for a more reliable Stihl or equivalent. This is my second Craftsman in just over 4 yrs. (First was the 42cc-18" which I got a full refund on and applied to this saw after trying to run it for just over a year (was in the shop 3+ times)).

Strengths:
Reliable starting every time, easy to cut with

Weaknesses:
Leaks oil and auto oiler has failed (seems to be common)

Used product for 3+ Years
Purchased From Sears
Review
Reviewed by:
JFK64
Review Date
10/4/2009

Overall Rating: 2
Reliability: 3
Performance: 3
Ease of Use: 2
Accessories: 2

Summary:
Highest maint saw i have ever had,

Strengths:
strong

Weaknesses:
many, all due to the auto oiler

Used product for 3+ Years
Purchased From Sears
Review
Reviewed by:
John
Review Date
10/27/2009

Overall Rating: 4
Reliability: 4
Performance: N/A
Ease of Use: N/A
Accessories: 4

Summary:
I like this saw, but then again, I don't use it too much. When I do use it, I put gas in and it starts with in one or two pulls.

Strengths:
Started easy, ran smooth, strong saw. The saw has been sitting for almost two years now and I just borrowed it to someone to do a complete tree. It started with in 2 pulls, and ran well for them.

Weaknesses:
Haven't used it enough to notice. Unlike others on here, I have yet to have any "auto oiler" problems yet. I did have some problems with it when I first got it in 2002, but I don't remember what they were. I do, however, remember that the customer service involved with this saw when I tried to get it fixed was HORRIBLE!

Used product for 3+ Years
Purchased From Sears
Review
Reviewed by:
Anonymous
Review Date
11/11/2009

Overall Rating: 1
Reliability: 1
Performance: 1
Ease of Use: 1
Accessories: N/A

Summary:
Very hard to work on. No info on tune ups

Strengths:
starts easy

Weaknesses:
oiler quit. I had carb problems. I cannot adjust carb without special 'D' tool.

Used product for 1-year
Purchased From Sears
Review
Reviewed by:
Anonymous
Review Date
1/17/2010

Overall Rating: 1
Reliability: 4
Performance: 1
Ease of Use: 2
Accessories: 1

Summary:
Sears should offer a refund to all owners of this poorly designed chainsaw.

Strengths:
Cheap price of $199. Other than throwing lots of chains off of its bar, it seems to be fairly reliable.

Weaknesses:
Extremely awkward, heavy and poor handling saw with poor ergonomics and poor balance. This Made in Taiwan, Jenn Feng, gas-hog will tire you out and kill your back. Sears does not offer local service. Sears closed down all of its local service centers. Difficult and almost impossible to work on this saw. Poor performance and low power for a 55cc chainsaw.

Used product for 3+ Years
Purchased From Sears
Review
Reviewed by:
Jon
Review Date
1/27/2010

Overall Rating: 2
Reliability: 1
Performance: 4
Ease of Use: 3
Accessories: 3

Summary:
Very heavy. Cheap. Would not buy anonther incredi[bull] starting saw. Replaced with a conventional starting saw.

Strengths:
Seemed powerfull enough and started ok untill the starter gave out. Metal sprocket cover.

Weaknesses:
The incredi-pull starter mechanism has an unusual non-positive action. It depends on a main spring to provide turning effort, and a second spring to retract the cord. The main starter spring on mine snapped after a year of light use. Air filter roughly made but seems to work ok. Backup parts not easily available in New Zealand and difficult elsewhere apparently.

Used product for 1-year
Purchased From Smith's-City New Zealand
Review
Reviewed by:
gonnabuyastihl
Review Date
2/5/2010

Overall Rating: 1
Reliability: 1
Performance: 2
Ease of Use: N/A
Accessories: N/A

Summary:
Overall I hate this thing spend equal time working on it and using it sears should be ashamed offering a product like this.

Strengths:
Chain staying sharp since it is in pieces in my shop

Weaknesses:
Had this saw for two years and it already broke a piston ring. You also need a degree in rocket science to work on it

Used product for 2-Years
Purchased From Sears
Review
Reviewed by:
G.T.
Review Date
2/25/2010

Overall Rating: 1
Reliability: 1
Performance: 1
Ease of Use: 1
Accessories: N/A

Summary:
junk

Strengths:
This saw has no strengths.

Weaknesses:
Oil leaks everywhere will not oil the bar when running,turn it off oil runs all over the place. Sears will not fix or replace the damn thing it is a big peace of crap. hear me crap

Used product for 3+ Years
Purchased From sears
Review
Reviewed by:
mad fucker
Review Date
3/30/2010

Overall Rating: 1
Reliability: 1
Performance: 1
Ease of Use: 1
Accessories: 1

Summary:
damn im pissed chain throwing garbage nearly wacked my pecker off

Strengths:
piece of shit sucks.no strenth

Weaknesses:
sears should be put to rest

Used product for 30-Days
Purchased From sears
Review
Reviewed by:
Anonymous
Review Date
7/14/2010

Overall Rating: 3
Reliability: 3
Performance: 4
Ease of Use: 4
Accessories: 1

Summary:
i don't mind working on a saw every now and then but parts should be readily available. overall i would expected better from sears. this saw is low quality and high maintainace

Strengths:
seems to run ok and cuts decent enough

Weaknesses:
cant find parts,heavier than most 55cc saws,inconsistant

Used product for 1-year
Purchased From sears
Review
Reviewed by:
Barry
Review Date
9/6/2010

Overall Rating: 1
Reliability: 1
Performance: 1
Ease of Use: 1
Accessories: N/A

Summary:
It would be foolish to buy with all the bad reports on a new model. I am sure they will fix all the problems in a year or two. Remember you have a 30 day money back Guarantee

Strengths:
Haven't found them yet. My old 20 Craftsman was a work horse that is why I bought this new one.

Weaknesses:
The first one the pull cord broke on the first day. They gave me a new saw, Great I thought. The second one lasted one whole day and the idle went crazy. It would stall every time you let off the gas. Called service they said bring it in. (one hour drive) They kept it 12 days and didn't fix the problem at all. Today they gave me my third saw. So far I have one hour and it is working fine

Used product for 30-Days
Purchased From Sears
Review
Reviewed by:
dan
Review Date
9/19/2010

Overall Rating: 1
Reliability: 1
Performance: 1
Ease of Use: 1
Accessories: 1

Summary:
was cutting a pecan tree(with brand new chain) along side my grandfather a while back...this literally couldn't cut it. I was having to force the saw so much it was dangerous. Anyways, grandpa(80) breaks out his 16' sthil and begins cutting the same log with no effort...one-handed just to show off. he bought the saw in 1988, while mine was hardly used. Craftsman is definatly not what it used to be...they'd go under if they still did lifetime warranties.

Strengths:
none

Weaknesses:
barely cut a dead pine tree when brand new; may as well use manual tools.

Used product for 2-Years
Purchased From sears
Review
Reviewed by:
Anonymous
Review Date
11/2/2010

Overall Rating: 4
Reliability: 4
Performance: 4
Ease of Use: 5
Accessories: 4

Summary:
good saw with right chain

Strengths:
the chain #36120 must be used to have it cut unfortunaly sears has dis-continued that chain and have replaced it with a cheaper chain that does not cut

Weaknesses:
donot tighten to much the 2 studs holding the bar they will break off just tighten to about 100flbs

Used product for 180-Days
Purchased From sears
Review
Reviewed by:
woodchucker
Review Date
3/4/2011

Overall Rating: 1
Reliability: 1
Performance: 3
Ease of Use: 4
Accessories: N/A

Summary:
Next chainsaw will NOT be from this brand. Spend more time maintaining than cutting some days and the help/back up useless. When it runs it is a good saw but not worth the frustration.

Strengths:
When running cuts well. easy to start

Weaknesses:
Impossible to keep tension on chain correct. Retaining nuts for bar need anti vibration washers, tensioning screw in an awkward position. Forever having to correct small faults-Chain brake handle vibrates loose, auto oiler rubbish......

Used product for 2-Years
Purchased From Smiths City NZ
Review
Reviewed by:
New Mexico
Review Date
3/22/2011

Overall Rating: 3
Reliability: 3
Performance: 3
Ease of Use: 3
Accessories: 3

Summary:
not too bad especially for the price

Strengths:
pretty powerful when it running good

Weaknesses:
lots of bolts and screws vibrant loose

Used product for 2-Years
Purchased From Sears --NM
Review
Reviewed by:
Anonymous
Review Date
9/11/2011

Overall Rating: 1
Reliability: 2
Performance: 4
Ease of Use: 4
Accessories: N/A

Summary:
Purchased on 9/23/2006 at the Sears store at VA Center Commons in Richmond, VA Used two times shortly after purchase to clean up storm debris. Took saw in to Sears for a tuneup and to repair the leak(s). After two weeks Sears contacted me to state that they could not repair the saw for lack of parts. This is not the Sears of yesteryear when Craftsman parts and tools were guaranteed for a lifetime. No offer was made to exchange, replace, or refund the price of the saw. Sears has gone to hell in a hand basket.

Strengths:
20" bar. 55cc engine. Price, ( that should have been my 1st clue that this was a piece of crap).

Weaknesses:
Leaks like a sive. I put newspaper in the carrying case to catch some of the leaking oil. Chain oiler doesn't work properly.

Used product for 1-year
Purchased From Sears, VA Center Commons, Richmond, VA
Review
Reviewed by:
Anonymous
Review Date
11/29/2011

Overall Rating: 1
Reliability: 1
Performance: 4
Ease of Use: 4
Accessories: N/A

Summary:
We will not be buying anything else from Sears. I plan on taking the saws back until we either no longer have this problem or they do something else in the way of exchange or refund. (We are so glad we bought the extended warranty.) We have bought many, many, items over the years from Sears, including refrigerators, stoves, other chain saws, tools, clothing, ect, but no more until this issue is handeled properly.

Strengths:
The saw starts real easy and has plenty of power.

Weaknesses:
I'm on my third saw. The first two kept throwing the chain and after putting the chain back on about three times, the brake housing would not go back on. The brake band would not go back around the bell houseing on the drive sprocket. The band was too tight. We have the extended warranty, and they exchange us a new saw, when it is in stock. I look for this saw (third one) to give the same problem. My wife ask for a refund but they said no, that it has been more than 90 days (it is right around 90 days) so she ask if we could exchange for another saw that they carry, but they gave the 90 days as an excuse here also.

Used product for
Purchased From Sears in Jasper Alabama
Review
Reviewed by:
Anonymous
Review Date
9/3/2012

Overall Rating: 1
Reliability: 1
Performance: 1
Ease of Use: 1
Accessories: N/A

Summary:
Junk!

Strengths:
None

Weaknesses:
Throws chain, leaks oil, oiler quit working.

Used product for 1-year
Purchased From Sears
Review
Reviewed by:
Anonymous
Review Date
9/3/2012

Overall Rating: 1
Reliability: 1
Performance: 1
Ease of Use: 1
Accessories: N/A

Summary:
Junk!

Strengths:
None

Weaknesses:
Throws chain, leaks oil, oiler quit working.

Used product for 1-year
Purchased From Sears
Review
Reviewed by:
Oscar LaKoota.
Review Date
11/23/2012

Overall Rating: 1
Reliability: 3
Performance: 5
Ease of Use: 4
Accessories: 3

Summary:
You get what you pay for. Certainly a throwaway saw.

Strengths:
Starts well, seems to have plenty of power.

Weaknesses:
Oiler works when it feels like it, leaks oil in the case. Difficult to clean out cooling fins.

Used product for 3+ Years
Purchased From Mitre 10, NZ
Review
Reviewed by:
Ira
Review Date
12/15/2012

Overall Rating: 2
Reliability: 2
Performance: 2
Ease of Use: 5
Accessories: 1

Summary:
Peices of junk more problems than its worth

Strengths:
Cuts well when it runs

Weaknesses:
Just to many problems, it doesn't stay running

Used product for 180-Days
Purchased From sears
Review
Reviewed by:
jeromy
Review Date
12/23/2012

Overall Rating: 2
Reliability: 2
Performance: 4
Ease of Use: 4
Accessories: 1

Summary:
parts? discontinued, by a stihl for service

Strengths:
price, reliable to start, feels comfortable to operate, power is ok

Weaknesses:
parts are very hard to locate. sears cannot help with any parts info, the saw is made by MTD I found out 5 years later after hours of research , bar oiler failed within 2nd year, it leaks out unused bar oil.

Used product for 3+ Years
Purchased From sears
Review
Reviewed by:
Pat
Review Date
10/10/2014

Overall Rating: 1
Reliability: 1
Performance: 2
Ease of Use: 2
Accessories: 1

Summary:
They are the next Big -Lots never by craftmans again.our family cuts alot of wood and my brothers converted to stil and mcullac . anything will outlast a craftsman in our exsperence and you can get parts for other brands.

Strengths:
Easy starts

Weaknesses:
breaks down after few hours of use since new .the oiler as everyone says.you can not get replacements parts from anyone out there. Craftsman just tells you to buy a new saw.

Used product for 30-Days
Purchased From Sears
Review
Reviewed by:
Gj
Review Date
1/27/2017

Overall Rating: 4
Reliability: 5
Performance: 5
Ease of Use: 4
Accessories: N/A

Summary:
Not had it very long, but recently had chance to use it for 2 or3 hours loved it, plenty of power,tank of fuel went long way. Fired right up out of the box .for no more than what I'll be using it for think it will be excellent

Strengths:
Starts easy, fuel consumption is great,good power.

Weaknesses:
Leaks bar oil, for me anyway difficult to get chain back on track,have to be diligent keep chain adjusted under heavy use

Used product for 1-year
Purchased From Sears
Review
Reviewed by:
Anonymous
Review Date
3/24/2017

Overall Rating: 5
Reliability: 5
Performance: 5
Ease of Use: 5
Accessories: N/A

Summary:
Ive had the 55cc incredipul for over 12 years with fantastic results. I've ran this saw for 10 hours at a time sawing 30" oak trees with no issues. If you know how to maintain and use equipment properly you can get decades of use oit of these saws.

Strengths:
With the narrow kerf blade, this saw cuts faster than any stihl, johnsered, husky...I can always cut almost twice as fast as any of those saws..

Weaknesses:
Have to monitor blade and ensure it stays tight

Used product for 3+ Years
Purchased From
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